Business Improvement Event

How to get greater benefit from your business processes

Date:
3 November 2010

Venue:
Microsoft
Microsoft Campus
Thames Valley Park
Reading
RG6 1WG

Your contribution to expenses:
First place per organisation: £160 (or £195 if confirmed after 1 October)

Second and third place per organisation: £140 (or £175 if confirmed after 1 October)

All amounts are ex 17.5% VAT

Places are limited.

Times:
Start 09.30
Close 16.00

Description:
An organisation's full understanding of its business processes is fundamental to formalised approaches to quality and excellence such as the EFQM Model and the ISO 9000 family of standards.

Concepts such as Business Process Re-engineering and Business Process Management reflect the importance of this management principle.

There is now plenty of hard evidence that a focus on business processes is good business practice and leads to continual improvement of both performance and results.

And yet many organisations (even those adopting the EFQM or ISO 9000 approaches) are missing the opportunities offered by applying the principle in ineffective ways.

This Business Improvement Network workshop will not only review the key elements of managing by process but will also keep the focus practical by applying those elements to real life issues experienced by those taking part, and by allowing plenty of time for discussion.

We have asked process improvement specialists Triaster to take part in order to share their experience of capturing, communicating and improving processes developed in working with hundreds of organisations in many sectors over the past 15 years.

Benefits: This workshop will be most suitable for those with influence or control over the design and implementation of an organisation’s management system. As well as gaining a fresh insight into the possibilities, you will leave with practical ideas on how to go about improving the value that your own organisation can get from systematic process management.

The workshop will run from 09.30 to 16:00 on Wednesday 3 November 2010 at the Microsoft Campus in Thames Valley Park, Reading RG6 1WG

To register for this event, please click on the button below:

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