What are the Minimum Requirements for the Triaster System?

Please note that the following are NOT supported by Triaster:

  • Apple Mac or Linux

Triaster Server (Test or Live server)

Triaster Server is for publishing and serving Triaster Process Libraries.

Hardware Specification
  • A server running Windows Server, with:
    • 10 GB free disk space as a minimum. 50 GB is usually ample, but this will depend on the volume of content.
    • 2.0 GHz processor or faster
    • 4 GB RAM or greater

Software Specification
  • Windows Server 2008 (including R2) or Windows Server 2012 (including R2). Various features and roles will needed to enabled as part of the set-up process these are listed below and are described separately in the set-up document. Click here.
    • IIS 7 or later, and required features.
    • Windows Search 4.0
  • Microsoft Visio 2007, 2010, 2013, 2016.
    • We recommend the latest service pack is installed.
    • SP1 for Visio 2013 resolves an issue where the display of text in published maps is of poor quality.
    • All authors and the server should use the same version.
    • Important: Please note that if you wish to use Visio 2013/16, all authoring machines and the Triaster Server must be using the same version of Visio. You are not able to have a mix of versions. Visio 2007/2010 uses the VDX format; Visio 2013/16 uses the VSDM format. These two formats are NOT compatible.
  • A user account for running Triaster services that has the following properties:
    • Password never expires or changes.
    • Should only be accessed for installation, configuration, upgrade and support purposes.
    • Should have full permissions on the Triaster installation folders.
    • Should have the "Run as a Service" right. This right is usually set if the user is a member of the local Administrators group.
    • For information on how to create a local service account user or for information on creating an Active Directory domain account click here.

Recommended

  • Adobe Flash Player for Internet Explorer
    • Only required for customers using Flash browser content.
    • Although not strictly necessary on the server, it enables Flash-based content, e.g. homepage and dynamic menus, to be checked directly on the server.

File Server

File Server is used for storing the process maps.

Software Specification
  • Standard file server, no minimum requirements.

Hardware Specification
  • Internet Explorer 8 or later.
    • Most customers require 10 GB or less depending on the number of maps and number of libraries. Some customers use 50 GB and more.
    • The zipped formats used by Visio 2013 and later are more compact than the VDX format used by earlier versions, so space requirements would be smaller.

Authoring Machine- a client pc

Authoring PC is used for process mapping and is require by each member of the authoring team.

Hardware Specification
  • A PC equipped to run Microsoft Visio.
    • 1.0 GHz or faster processor
    • 2 GB RAM for 32-bit (x86) processors or 4 GB for 64-bit (x64) processors
    • 2.0 GB free disk space
  • Reference: Visio FAQ's

Software Specification
  • Windows Vista, Windows 7, Windows 8 or Windows 10.
  • Microsoft Visio 2007, 2010, 2013, 2016.
    • We recommend the latest service pack is installed.
    • All authors should use the same version.
    • Important: Please note that if you wish to use Visio 2013/16, all authoring machines and the Triaster Server must be using the same version of Visio. You are not able to have a mix of versions. Visio 2007/2010 uses the VDX format; Visio 2013/16 uses the VSDM format. These two formats are NOT compatible.
  • Microsoft Excel 2007, 2010, 2013, 2016
    • We recommend the latest service pack is installed.
    • All authors should use the same version.
    • Only required if authoring Excel documents (creating maps or managing property data through Data Manager) for use with Process Navigator.
  • .NET Framework 4.x
    • If .NET Framework 4.0, this would be the full installation, including these components:
      • Microsoft .NET Framework 4 Client Profile
      • Microsoft .NET Framework 4 Extended

End User PC

The Process Library can be viewed on all modern browsers and devices

Hardware Specification
  • As for IE 8

Software Specification
  • Internet Explorer 8 or later.
    • Please note: you will require IE10 or above in order to use the full functionality of a HTML5 homepage design (which is recommended).
    • Please note: that older browsers (such as IE 9 and below) are not fully supported and may not display all content correctly.
  • Adobe Flash Player for Internet Explorer (only required for customers using Flash browser content).