Processes are transformations; the mechanism whereby your organisation converts raw material (which may be intellectual capital) into the more valuable items that you deliver. The more efficiently these transformations are undertaken; the more successful your organisation will be.
A process view of an organisation gives a snapshot of the way that things are done; the way that the organisation works and the way that it delivers to its customers. A process view of an organisation gives a cross departmental view of an organisation - which is the view that the customer sees.
In the diagram below, each department is performing pretty well, however the customer is only getting an overall service level of 79% efficiency. Taking a process view of this organisation will enable it to identify its processes and improve them - thereby improving the organisation's efficiency and its customers' satisfaction.
The Triaster Basic Process Library Solution delivers the capacity to quickly and accurately establish a standardised, process picture of your organisation.
The Triaster Web-powered Library Interface enables you to present this process picture in a useful, user-friendly way, that guarantees the take-up and use of your Basic Process Library.
The Triaster Value-Added Services Tier highlights where process improvements are required and which ones will give maximum benefit; the ones to start with first.
The Triaster Process Library Solution delivers successful process mapping and improvement.
 
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