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Myson
"...We are delighted with the results and look forward to future co-operation"
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Hackney Community College
"...a very cost effective price."
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Motorola
"Process mapping has enabled our business to focus more effectively on deliverables..."
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University of Reading
"...we’ve had very enthusiastic responses from the Triaster team."
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Shetland Islands Council
"...Triaster certainly ticks all the boxes; it has exceeded our expectations and almost seems too good to be true."
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Screwfix Direct Ltd
"...we have had great service from the Triaster team."
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Business Link Tees Valley
"Web-Powered Process Library has delivered exactly what we wanted...."
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BAE Systems (Naval Ships)
"...We are delighted with the results."
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Home > Customer Zone > Support > FAQS
Browse case studies

FAQS


Modifying Scheduled Tasks Times

Modifying the Publication Notification Email Address

Changing Username and Password for the Process Library Administration Tool

Hyperlinking to Local Executable Files

Working with Menu Pages

Adding Comments to Properties.xml File

Triaster Browser Compatibility

How do I drill-down to a single process from a number of processes?

Unable to View Website Process Maps

Visio Version Compatibility

What is the difference between Visio's and Analyst Edition's export to HTML?

What are the minimum system requirements?

How to replace the Node on existing maps after Node customisation

How do I link from a non-Process Navigator shape to a page within the same file?

How to define Process Navigator shapes

How to upgrade from version 2.7 to version 4.x

How to Install and Activate Process Navigator Software

How to Access Sarbanes Oxley Data Capture

How to Access Your Customised Properties and Template Files

How to Identify when to use Internal Deliverables vs. External Deliverables

How to track changes on a process map

How to draw a process that loops through a number of steps until completed

Determining the View of Hyperlinks in HTML When Using Visio 2002 Versus Visio 2003

How to Convert a Visio 2003 .vdx File to a Visio 2002 .vdx File

How to Determine whether to use Absolute vs Relative Paths

How to use the Collapse Deliverables Technique

How to Insert Process Map Images into Microsoft Word

How to do a Text Search in Visio Files

How to Change the HTML Formats and Views

How to Enable an Activity or Deliverable's Description to Be Viewable on Mouse-Over in Visio

How to Save VDX Files by Default

Keyboard Shortcuts

How to Customise Reports

How to Customise the Data Capture

How to Remove a Shadow and Hyperlink Target on a Shape

How to link to an Office Document from Process Navigator