Refund Policy

Circumstances in which we may offer a refund

Version 5: 14th December 2022

If we cannot accept your order

Please refer to section 4.5 of the Terms of Service.

If there is a pricing error

Please refer to section 10.6 of the Terms of Service.

In the event of a service outage

Please refer to section 6 of the Terms of Service for the circumstances in which you would be eligible for a refund due to a service outage.

Please refer to section 7 of the Terms of Service for how you would request a refund in the event of a service outage.