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User Group - Process & Quality Management

All Triaster Process Library customers are automatically members of the Triaster User Group

All members are very welcome and encouraged to:

  • Attend twice yearly user group meetings, hosted at customer sites around the UK. For more information please click here.
  • Set up and attend special interest group meetings.

User Group Resources:

  • User Group Forum - access the forum here to join member discussions and stay up to date with the latest news.
  • Join the Triaster Crowd - give feedback and make development suggestions for Triaster Process Navigator and/or the Triaster Process Library.
  • TUG News - news from the User Group is shared below.
business people sat around a U shaped table looking at a person giving a presentation

December 2018

The October 2018 User Group meeting took place at the beautiful University of Winchester campus...

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a man presenting to an audience sat around a desk

June 2018

Rob and Chris gave a great presentation, essentially explaining how they have moved from their old Quality Management System...

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business people looking at a projected image sat around a desk

December 2017

We were delighted to see some new faces at the User Group meeting in October...

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a man presenting in front of a screen

June 2017

It was great to see some new faces at the User Group meeting in April...

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business people sitting with notebooks on their laps

March 2017

It was lovely to see so many new faces at the recent Triaster ‘Breaking the Chains’ event...

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business people on the factory floor

December 2016

I’m pleased to report back that the inaugural US User Group meeting went well...

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'Barrow' station sign with the information sign in the background

October 2016

What a fantastic day we had at BAE Systems - Submarines on 5th October...

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a man presenting with a projection behind him and a desk in front of him

June 2016

...The next User Group meeting is being hosted by BAE Systems Maritime – Submarines at their site in Barrow-in-Furness...

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a black door with the AA written on it in yellow writing, next to a yellow motorbike and sidecar

April 2016

...Mark Braham, Head of Business Assurance, provided the group with an introduction to the AA and his role...

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business people on a factory floor

February 2016

...The next User Group meeting is being hosted by the AA at their Oldbury offices...

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business people sat around an oval table looking at a projection

December 2015

...The meeting was hosted by Steve Ward at NG Bailey's offsite manufacturing facility in Bradford, and wow what a day we had...

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a close up of labels on beer bottles

September 2015

...The next User Group meeting is kindly being hosted by Steve Ward of NG Bailey...

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a man sat at a desk in a blue short sleeve shirt with a projection behind him

July 2015

...the forum can be both clicked to form the User Group Secure page and via this link...

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business people sitting at two desks opposite each other watching a man present

May 2015

...The workshop was about Project Start Up - either new customers starting from scratch implementing the system, or getting ready to go live, or simply relaunching an existing system in some way...

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March 2015

...Thank you to Andy Auker-Howlett for hosting the User Group meeting on 5th March 2015 at Lockheed Martin UK Ampthill..

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January 2015

...(a) look forward to some of the meetings planned for 2015...

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November 2014

...It is always a pleasure to attend such events, mainly due to the strong feeling of community that we have...

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September 2014

...sharing ideas and experiences in person at the Conference...next Engineering Special Interest and Main User Group meetings dates...

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July 2014

...please remember that no matter where you are located, you can always share ideas and make contact with other customers via the Triaster User Group forum...

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May 2014

On 12th March the inaugural Engineering Special Interest group was held at Balfour Beatty Services in Sheffield...

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a group of people in coats standing in front of a big metal bell

March 2014

...The User Group Secretary position has become vacant...

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January 2014

...Mark Hanson from Balfour Beatty Support Services has initiated a new group for Engineering customers...

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people in business dress sitting around a O shaped desk

November 2013

...Andrew Ridgeley asked the group if there would be interest in storing process maps in SharePoint. The consensus was that the main requirement right now is the ability to search SharePoint via the Process Library...

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people sat along a long desk looking at a screen projector

September 2013

...please do remember that if you have any general questions that you'd like to ask other Triaster users, the User Group Forum on LinkedIn is the ideal place for this...

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a man in a suit talking to a woman in a maroon top and a man in a shirt and jumper

July 2013

...The feedback suggests that we should plan for a single Education Group meeting each year, with an emphasis on as many people attending as possible...

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a man pointing at a process map projected on screen

May 2013

The last User Group meeting was hosted by Openfield at their Grantham offices on 21st March 2013...

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March 2013

...The last Education User Group meeting was hosted by the University of Bedfordshire, at their Luton site on 20th February 2013...

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a woman in a black dress standing in front of people at a desk

January 2013

...Over the past year there has been poor customer utilisation of Triaster's (public) training sessions, so customers attending the Focus Day on 5th December 2012 were asked for their thoughts on why this has been the case...

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4 men at a desk with laptops in front of them

November 2012

...The Soap Box discussions included: The issue of compliance: discussion revealed that several customers had enforced this to some degree by providing information through the maps and removing it from more traditional locations...

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business people sitting on chairs and leaning forwards to talk

September 2012

...I recently attended one of the Triaster Launch events and found it to be very informative and helped my colleague Pauline Blake and I focus our thoughts on what was needed for the upgrade to v11.2...

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2 men at a desk with laptops open looking at a projection on screen

August 2012

...As many of you will be aware, Triaster's software development plans are summarised in their Product Roadmap..

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people sitting at a desk with a man in a shirt and tie standing behind them

May 2012

...The main User Group meeting was hosted by Balfour Beatty Utility Solutions at their offices in Sheffield on 26th April. The group discussions included best practice, business communication and Benefit Credit realisation...

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a balfour beatty flag with a blue cloudy sky behind it

March 2012

...Please do send your comments and feedback on this via the LinkedIn discussion group

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January 2012

...Claire Nuttall of the University of Bristol was the driving force behind setting up the Education Special Interest Group...

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December 2011

...All Triaster Customers are automatically members of the Triaster User Group, which meets twice a year for a day-long meeting hosted at customer sites around the UK...

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