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The Process Approach webinar

Mark Braham, MSc, CQI, FCQI, Quality and Assurance Director for Mitie, talks in detail about the Process Approach with Giles Green, Triaster

What you will learn

  • What is ISO and what is the Process Approach
  • What the Process Approach was designed to do
  • The (many) benefits of taking a Process Approach
  • How to go about implementing the Process Approach
  • How to achieve Continuous Improvement
  • The fundamentals of a successful Business Management System
  • And much more...
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