1. Pilot
In this first episode Giles Green discusses Process Mapping, what it is, how it is done and why you should do it with self-described 'Process Nerd' Paul Elson-Vining from Process Envision.
This episode covers:
- The difference between a Process, Procedure and Policy
- Why it is important to establish the correct level of Process in your organisation - 'The happiness path'
- The fundamentals of Process Mapping
- Why you should always know why you are Process Mapping before you start
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