Process Pricing
Process Library
Micro Business
A start-point Process Library for small businesses who want to work better
£400 /month
(excludes VAT)Pay as you go
- Up to 10 Users
- Unlimited Process Maps
- Up to 250MB of Attachment Storage
- Email and Knowledge Base support with an SLA of 3 Working Days

Or sign-up with the Free Plan and upgrade in product
Small Business
A complete Process Library for embedding a process culture at the heart of your organisation
£800 /month
(excludes VAT)Pay as you go
- Up to 50 Users
- Unlimited Process Maps
- Up to 1GB of Attachment Storage
- Email and Knowledge Base support with an SLA of 1 Working Day

Or sign-up with the Free Plan and upgrade in product
Medium Enterpise
A fully integrated business management system for reinforcing a process culture at the heart of your organisation
£1,600 /month
(excludes VAT)Pay as you go
- Up to 250 Users
- Unlimited Process Maps
- Up to 2GB of Attachment Storage
- Magic Link Authentication
- Custom CSS Upload
- Phone, Email and Knowledge Base support with an SLA of 1 Working Day

Or sign-up with the Free Plan and upgrade in product
Large Enterprise
The ultimate Business Process Management system for organisations ready for a highly developed process management information system
£Contact Us
A bespoke framework covering all/any of the following as required:
- Unlimited Users
- Unlimited Process Maps
- Unlimited Attachment Storage
- Full Custom Design
- SSO
- Magic Link Authentication
- Analytics
- Finance Plans
- Bespoke Infrastructure
- Phone, Email and Knowledge Base support with an SLA of 1 Working Day and Optional Bespoke Support Plans

Services we offer
Choose from the following additional services
Services | |
---|---|
Bespoke front-end (Home Page) design To see example designs, please click here. |
|
Communication package | |
Process map Stencil and Template customisation (Basic and Standard options) | |
Import maps to Process Library (SaaS) | |
Data Visualisations | |
General design consultancy services | |
Report creation and customisation | |
Analytics enablement | |
Search customisation and SharePoint integration | |
Software feature customisation | |
Technical and integration consultancy services | |
Technical installation services | |
Mobile devices enablement | |
Project Management | |
Bespoke support | |
On-Premises Support |
Recommended supplier services
Process Envision is the recommended supplier of Triaster Process Library professional services |
---|
Process Envision's contact details are:
|
Process Library Features
Share Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
A secure website (Process Library) licensed for | As purchased | Unlimited viewers | Unlimited viewers |
Assign Process Library roles | |||
Create custom roles | |||
Access via Internet Explorer, Chrome, Safari, Firefox, Opera | |||
Access via iPhone, PC, tablet | |||
Share HTML views of Microsoft Visio process maps (no import necessary) | |||
Automated nightly publish | |||
A choice of 6 pre-designed Process Library Design Themes | |||
Import and export of design | |||
News page for an overview of the latest processes and documents | |||
Publish On-Demand | |||
Disconnected Server | |||
Multi-language support with automated translation from a customer maintained Language Translation Database (in Microsoft Excel format for ease of use) | |||
Business Analysis Libraries | Unrestricted |
Drive-up Process Adoption | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Online help guides | |||
User manuals and context sensitive help throughout the solution | |||
Ability to report on any data captured in your processes | |||
Standard reports -RACI, Risk Analysis, Revision, Review reports | |||
Sort, filter and group report data |
Find Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Search across processes | |||
Search across documents | |||
Search across web-pages | |||
Search based on job role, system and process owner | |||
Sort, filter and group job role, system and process owner search results |
Control Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Automated deletion of Obsolete HTML | |||
Sandpit and Prelive websites for draft and unapproved map review | |||
Create new sites within a Library | Unlimited | Unlimited | |
Web-based process approval and review capability | |||
Auditable change history report | |||
Web-based library configuration | |||
Auto-increment version and revision numbers on publish | |||
Auto-increment version and revision numbers on approval | |||
Auto-archive library content on publish | |||
Automated send of change notification emails | |||
Automated send of publication emails | |||
Automated send of Approval reminders | |||
Automated send of Review Overdue reminders | |||
Flexible configuration of overdue interval settings | |||
Event Notifications |
Improve Your Processes | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Dynamic Simulation | |||
Aggregable data | |||
Process Status Report | |||
AS IS vs TO BE(s) Process Comparison Report | |||
Process Transformation Report | |||
Calculate Process Metrics including end-to-end cost, time, effort and Lean 6 Sigma cycle time and Process Cycle Efficiency | |||
Adjust simulation runs and maximum iterations | |||
Simulate parallel paths in process | |||
Simulate and aggregate reusable processes | |||
Display properties on maps | |||
Multiple libraries with own branding as required | As asigned in bespoke framework | ||
Third party integrations as required | As asigned in bespoke framework | ||
Custom features as required | As asigned in bespoke framework |
On-premises System | |||
---|---|---|---|
Features | New! Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Our Process Libraries are typically hosted online but we do offer on-premises hosting. |
Process Library Infrastructure
Process Library Support Services – SaaS and online hosted only | |||
---|---|---|---|
Features |
Start-up (SaaS) |
Standard (Hosted/on-premises) |
Enterprise (Hosted/on-premises) |
Help desk | E-mail 3 incidents per month. 3 UK business days response. An enhanced support package can be purchased. |
Telephone and e-mail 5 incidents per month. Next UK business day response. An enhanced support package can be purchased. |
Telephone and e-mail Unlimited incidents per month. Same day response, to requests received before 3 p.m. on UK business days. |
Managed Infrastructure | N/A | Telephone and e-mail Unlimited incidents. Same day response to requests received before 3pm on UK business days. |
Telephone and e-mail Unlimited incidents. 1 hour response during UK business days. Ability to choose hardware specification and upgrade / downgrade as required - extra Azure charges from improved hardware passed on at cost. |
Technical Advisory | N/A | Telephone and e-mail 1 request per quarter. Next UK business day response. |
Process Library Infrastructure Services – Online hosted only | |||
---|---|---|---|
Features |
Standard (Hosted) |
enterprise (Hosted) |
|
Service accredited to ISO27001, ISO22301 and ISO9001 | |||
The solution is hosted in Tier 2 UK data centres on Enterprise server virtualisation technology | |||
All primary systems are replicated to a second UK data centre for business continuity & disaster recovery (RTO and RPO of 24 hours) | |||
Dedicated virtual servers are provided per customer | |||
A separate network and private VLAN per customer | |||
Secure Microsoft Active- Directory authentication for Authors | |||
Secure ADFS authentication for Users | |||
Dedicated WatchGuard Firewall with high-availability and unified threat management services | |||
Dedicated 100Mbps internet service, with resilience and unlimited throughput (can scale to 10Gbps) | |||
Daily system backups with 1 month retention | |||
All hosted systems licenced via Microsoft SPLA (ensuring software licence compliance) | |||
Choice of server specification |
Process Library Support services - on-premises only | |||
---|---|---|---|
Features |
Standard (on-premises) |
Enterprise (on-premises) |
|
Robust, secure, ISO 27001, ISO22301 and ISO9001 compliant, managed infrastructure services and support cannot be included. | |||
Purchase of our On-premises Support package is mandatory. Telephone and e-mail. 3 incidents per quarter. Same day response to requests received before 3 p.m. on UK business days. Contract minimum is 12 months |