Process Pricing

Process Library

Free Plan

The perfect way to start your Process Mapping journey

£0 /month

Up to 5 Users
Up to 30 Process Maps
Up to 50MB of attachments
Triaster branding
Knowledge Base Support

Micro Business

A start-point Process Library for small businesses who want to work better

£400 /month

(excludes VAT)
Pay as you go

Up to 10 Users
Unlimited Process Maps
Up to 250MB of Attachment Storage
Email and Knowledge Base support with an SLA of 3 Working Days

Or sign-up with the Free Plan and upgrade in product

Small Business

A complete Process Library for embedding a process culture at the heart of your organisation

£800 /month

(excludes VAT)
Pay as you go

Up to 50 Users
Unlimited Process Maps
Up to 1GB of Attachment Storage
Email and Knowledge Base support with an SLA of 1 Working Day

Or sign-up with the Free Plan and upgrade in product

Medium Enterpise

A fully integrated business management system for reinforcing a process culture at the heart of your organisation

£1,600 /month

(excludes VAT)
Pay as you go

Up to 250 Users
Unlimited Process Maps
Up to 2GB of Attachment Storage
Magic Link Authentication
Custom CSS Upload
Phone, Email and Knowledge Base support with an SLA of 1 Working Day

Or sign-up with the Free Plan and upgrade in product

Large Enterprise

The ultimate Business Process Management system for organisations ready for a highly developed process management information system

£Contact Us

A bespoke framework covering all/any of the following as required:

Unlimited Users
Unlimited Process Maps
Unlimited Attachment Storage
Full Custom Design
SSO
Magic Link Authentication
Analytics
Finance Plans
Bespoke Infrastructure
Phone, Email and Knowledge Base support with an SLA of 1 Working Day and Optional Bespoke Support Plans

Services we offer

Choose from the following additional services

Services
Bespoke front-end (Home Page) design To see example designs, please click here.
Communication package
Process map Stencil and Template customisation (Basic and Standard options)
Import maps to Process Library (SaaS)
Data Visualisations
General design consultancy services
Report creation and customisation
Analytics enablement
Search customisation and SharePoint integration
Software feature customisation
Technical and integration consultancy services
Technical installation services
Mobile devices enablement
Project Management
Bespoke support
On-Premises Support

Recommended supplier services

Process Envision is the recommended supplier of Triaster Process Library professional services
For information on the Triaster Services offered by Process Envision, together with the full range of business process services offered, please contact them. Process Envision's contact details are: Telephone: +44 (0)1483 672056 E-mail: hello@ProcessEnvision.com Website: processenvision.com

Capture Your Processes Drag and drop Process Mapping couldn't be easier
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Desktop Process Mapping software (Process Navigator)	N/A	Standard Version	Professional Version
Export to HTML wizard	N/A
Automated off-page connectors to related processes	N/A
In-library drag & drop process mapping
Automatic publish to process library
Single sheet end-to-end process mapping
Collaborative process mapping
Import properties from Process Navigator		N/A	N/A
Import maps from Process Navigator and Visio	Service Offering	N/A	N/A
Store bespoke metrics behind shapes
Consolidated process mapping tools
Hyperlink to documents, videos, audio, web pages
Integral drill-down
Create processes in Microsoft Visio: using Triaster Traditional, Triaster Custom, BPMN, Basic Flowchart, Audit Diagram, IDEF0...templates
Native support for Microsoft Visio diagrams (No import necessary)
Swimlanes
Add custom shapes
Generate next level/top level views
Export/import through Microsoft Excel
Centralised meta-data management across all process maps
Create processes in Microsoft Excel
Run custom reports on captured data
Batch update of hyperlinks across multiple process maps
Batch update of data across multiple process maps
Create Excel Data Managers to manage the metrics stored on shapes
Develop multiple data managers for batch updates
Synchronise map data across multiple Libraries simultaneously
Create Process Hierarchy (node tree diagrams)
Batch update of Visio shapes across multiple process maps
Generate end-to-end diagrams
Generate Planning Charts
Export to Microsoft Project
Export/import through XML
Export to Microsoft Access

Share Your Processes The greater the number of people that Use your processes, the bigger the ROI
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
A secure website (Process Library) licensed for	As purchased	Unlimited viewers	Unlimited viewers
Assign Process Library roles
Create custom roles
Access via Internet Explorer, Chrome, Safari, Firefox, Opera
Access via iPhone, PC, tablet
Share HTML views of Microsoft Visio process maps (no import necessary)
Automated nightly publish
A choice of 6 pre-designed Process Library Design Themes
Import and export of design
News page for an overview of the latest processes and documents
Publish On-Demand
Disconnected Server
Multi-language support with automated translation from a customer maintained Language Translation Database (in Microsoft Excel format for ease of use)
Business Analysis Libraries			Unrestricted

Drive-up Process Adoption Great Reporting and Documentation to increase Process Adoption
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Online help guides
User manuals and context sensitive help throughout the solution
Ability to report on any data captured in your processes
Standard reports -RACI, Risk Analysis, Revision, Review reports
Sort, filter and group report data

Find Your Processes Make your processes accessible to your whole organisation
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Search across processes
Search across documents
Search across web-pages
Search based on job role, system and process owner
Sort, filter and group job role, system and process owner search results

Control Your Processes Strong Process Governance
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Automated deletion of Obsolete HTML
Sandpit and Prelive websites for draft and unapproved map review
Create new sites within a Library		Unlimited	Unlimited
Web-based process approval and review capability
Auditable change history report
Web-based library configuration
Auto-increment version and revision numbers on publish
Auto-increment version and revision numbers on approval
Auto-archive library content on publish
Automated send of change notification emails
Automated send of publication emails
Automated send of Approval reminders
Automated send of Review Overdue reminders
Flexible configuration of overdue interval settings
Event Notifications

Improve Your Processes Tools to help drive the Continual Improvement Cycle, drive down cost and inefficiency, and drive up quality
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Dynamic Simulation
Aggregable data
Process Status Report
AS IS vs TO BE(s) Process Comparison Report
Process Transformation Report
Calculate Process Metrics including end-to-end cost, time, effort and Lean 6 Sigma cycle time and Process Cycle Efficiency
Adjust simulation runs and maximum iterations
Simulate parallel paths in process
Simulate and aggregate reusable processes
Display properties on maps
Multiple libraries with own branding as required			As asigned in bespoke framework
Third party integrations as required			As asigned in bespoke framework
Custom features as required			As asigned in bespoke framework

On-premises System
Features	New! Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Our Process Libraries are typically hosted online but we do offer on-premises hosting.

Process Library Support Services – SaaS and online hosted only
Features	Start-up (SaaS)	Standard (Hosted/on-premises)	Enterprise (Hosted/on-premises)
Help desk	E-mail 3 incidents per month. 3 UK business days response. An enhanced support package can be purchased.	Telephone and e-mail 5 incidents per month. Next UK business day response. An enhanced support package can be purchased.	Telephone and e-mail Unlimited incidents per month. Same day response, to requests received before 3 p.m. on UK business days.
Managed Infrastructure	N/A	Telephone and e-mail Unlimited incidents. Same day response to requests received before 3pm on UK business days.	Telephone and e-mail Unlimited incidents. 1 hour response during UK business days. Ability to choose hardware specification and upgrade / downgrade as required - extra Azure charges from improved hardware passed on at cost.
Technical Advisory	N/A		Telephone and e-mail 1 request per quarter. Next UK business day response.

Process Library Infrastructure Services – Online hosted only
Features	Standard (Hosted)	enterprise (Hosted)
Service accredited to ISO27001, ISO22301 and ISO9001
The solution is hosted in Tier 2 UK data centres on Enterprise server virtualisation technology
All primary systems are replicated to a second UK data centre for business continuity & disaster recovery (RTO and RPO of 24 hours)
Dedicated virtual servers are provided per customer
A separate network and private VLAN per customer
Secure Microsoft Active- Directory authentication for Authors
Secure ADFS authentication for Users
Dedicated WatchGuard Firewall with high-availability and unified threat management services
Dedicated 100Mbps internet service, with resilience and unlimited throughput (can scale to 10Gbps)
Daily system backups with 1 month retention
All hosted systems licenced via Microsoft SPLA (ensuring software licence compliance)
Choice of server specification

Process Library Support services - on-premises only
Features	Standard (on-premises)	Enterprise (on-premises)
Robust, secure, ISO 27001, ISO22301 and ISO9001 compliant, managed infrastructure services and support cannot be included.
Purchase of our On-premises Support package is mandatory. Telephone and e-mail. 3 incidents per quarter. Same day response to requests received before 3 p.m. on UK business days. Contract minimum is 12 months

Process Pricing

Process Library

Services we offer

Choose from the following additional services

Recommended supplier services

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