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Service Pack 3 available for Microsoft Office Visio 2007

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We recommend that Visio is kept up-to-date with the latest service pack and patches. Service Pack 3 (SP3) is now available for Visio 2007.

http://support.microsoft.com/kb/2526291

Two of the documented improvements are of particular interest, as they relate to support issues that customers have raised with us.

1. Fixes an issue in which Office Visio 2007 crashes when you open certain VDX drawings

Triaster raised an issue with Microsoft in April 2009 regarding an error when opening certain Visio files.

Detail on this issue is on the Knowledge Base, to view go to: www.tinyurl.com/73rymem

In response, Microsoft released a hotfix for Visio 2007 in October 2009.

To download this go to: http://support.microsoft.com/kb/976478

The fix has now been incorporated in SP3, which addresses this issue without the need for the hotfix.

2. Fixes an issue in which Office Visio Visual Basic for Application (VBA) projects intermittently save incorrectly in Windows XP

We've received files from customers that report an error when opened, and automation behaviour is lost. This particular problem was related to a corruption in the VBA project embedded within the file.

Detail on this issue is on the Knowledge Base, to view go to: www.tinyurl.com/cwjn253

The fix requires replacing the VBA Project data. So, SP3 should help to avoid the issue in the first place.

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