T.U.G. News - September 2013

Linda Spinks presents the latest news from the User Group

We tell you

User Group

The next User Group meeting will be hosted by 3663 at their Manchester site in Salford, on 9th October 2013.

For reference, the minutes from the last meeting, which was hosted by Openfield in March, along with presentation slides and the current Product Roadmap can all be found via the User Group Secure page at:

Please e-mail if you need a reminder of the username and password to access this area.

Education Group

Following feedback earlier this year, it has been decided to hold an annual Education Special Interest group meeting for those of you who find value in meeting up with colleagues across different education organisations. The objectives of the group will be reviewed and decided upon at the next meeting.

Martin Fey at the University of Bristol has kindly agreed to host the meeting, and through consensus the date of this meeting is 29th January 2014.

If you would like to offer to host a meeting please drop us an e-mail with some suggested dates to

You tell us

If there are any customers who would like to arrange an alternative Special Interest group, whether it is for industry specific reasons or another common area that you'd like to workshop and discuss with others, please feel free to suggest it. These meetings can be one-offs or ongoing and Triaster are happy to assist with any arrangements required and also attend the meeting, if that is useful.



The current level of service Triaster provides is outstanding so would be very difficult to improve in any area, but they somehow do, keep it up.
Steve Ward, NG Bailey, Microsoft survey

I would just like to thank you for all the support you have given both myself and BAE and I'm sure our paths will meet again. On a personal level I will miss our conversations, I wish you well for the future in business and your personal lives.
Martin Sainty, on leaving BAE

We would not have got to where we did without the absolutely fantastic support we have had from Triaster. I know I must have been the bane of your lives at times with my constant e-mails asking what probably seemed like the most obvious and simple questions. You have all been brilliant, have the patience of saints and I can't thank you enough for that. I'm sure there will still be plenty more questions and look forward to our continued relationship.
Project Lead on Go Live, multinational corporation